Comixology hacked; change your password

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201403061207 Comixology hacked; change your password

In a letter to users this morning, ComiXology announced they have suffered a security breach, as stated in a letter that went out to users this morning. Unfortunately, the rush to go and change passwords led to the site getting swamped, however, I just went and did it in two seconds so I guess things are getting back to normal. The financial information was not stored on he same server luckily.

For those of you who use dragon the same password everywhere, this is a wake up call to change all those passwords, unfortunately.

Needless to say, this is not a great thing to happen to Comixology, especially the day before SXSWi kicks off, where they have a number of announcements and events planned. It really is March Madness for them.

Dear Comics Reader,

In the course of a recent review and upgrade of our security infrastructure, we determined that an unauthorized individual accessed a database of ours that contained usernames, email addresses, and cryptographically protected passwords.

Payment account information is not stored on our servers.

Even though we store our passwords in protected form, as a precautionary measure we are requiring all users to change their passwords on the comiXology platform and recommend that you promptly change your password on any other website where you use the same or a similar password. You can reset your comiXology.com password here.

We have taken additional steps to strengthen our security procedures and systems, and we will continue to implement improvements on an ongoing basis.

Please note that we will never ask you for personal or account information in an e-mail, so exercise caution if you receive emails that ask for personal information or direct you to a site where you are asked to provide personal information.

We apologize for the inconvenience. If you have any questions, please contact us by sending an email to support@comixology.com

Sincerely,

ComiXology

Comments

  1. Charles Knight says:

    What that doesn’t mention is how long again the hack happened.

  2. I changed my password, however it seems I can’t change my *date of birth* (which is incorrect). Ah well.

  3. Just contact their customer support to have your birthday adjusted. It is typically a very quick fix, although this might delay the response a few days.

  4. yupsolo says:

    Digital comics are subpar

  5. Nicholas Winter says:

    Weirdly enough, I got those letter even though I do not have a Comixology account as the only account I have is through the DC app.

  6. It’s too bad they worded the email in exactly the same way a scammer would. The old, “there’s been a problem come to this site and let us know your current password, then change it”. I just got one like this yesterday from someone faking to be my cable company.

  7. Feels like something is getting hacked every week now.

  8. Nicholas W., the Marvel and DC apps are just Comixology apps with a different skin and less selection.

  9. Thanks for verifying this. I’m sure many people looked for verification — I found it on the Comixology site itself — tp be sure the letter wasn’t a good looking phishing attempt.

  10. Paper comics +1

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