SDCC Ticket sales: UPDATE #2: Technical glitch sinks sales

www.comic con.org 2010 11 1 1335 SDCC Ticket sales: UPDATE #2: Technical glitch sinks sales
As you may recall, four=day and single day passes for the 2011 San Diego Comic-Con went on sale today, and while the Comic-Con site was a bit sluggish immediately after the 9 am PDT on sale time, now you can get through and so far…plenty of tickets!

The chart does mirror the long-running fallacy that Saturday is the big big big must-go day. In reality, most of the Hollywood folk clear out Saturday — Wednesday-Friday are your big party days, and the programming is rock solid all four days. Honest, if I had to pick ONE day to go it would be Friday, cuz then you get to go to the Eisners.

UPDATE: Looks like we spoke too soon becasue there seems to have been a MAJOR problem with ticket sales. The site has been shut down for buying passes and this announcement is at the top of the page:

WE’RE SORRY ABOUT REGISTRATION

We are really sorry for the problems with registration today. We do not know what the technical issues are, so we have temporarily closed registration.

We will announce on Monday November 8th the new date and time that registration will reopen. This down time will allow us to determine and address the issues.

Only a handful of badges were actually sold today.

Thank you for your patience, and again, we all are truly sorry for this inconvenience.


We’re GUESSING that a major rush melted the servers and prevented ticket sales. We have some questions in to Comic-Con.

Okay a little more info: We asked CCI PR director David Glanzer what happened and he wrote:

We’re not exactly sure [what happened.]. Our site was a bit slow at first, then unaccessible. But we also couldn’t access the actual registration site.

When we discovered only a handful of badges had been sold in the course of half an hour, it was clear that there was a bigger issue than just not being able to access the registration page.

We’ve decided to shut it down and spend this time finding out exactly what went wrong and how best to prevent it from happening when we open back up.


So….it was Pass-o-ween after all!!!!!

Comments

  1. Really? I’ve been refreshing since the page went up at tradeshowregistrars.com and it will either hang forever or give me “Service Unavailable”

    Now http://www.comic-con.org/cci/cci_reg.php says:

    “Please check back on the 8th of November for information on the new registration date.”

    The server is probably a molten slag now.

  2. Horace Austin says:

    Around 9:30 a.m., SDCC tweeted the following: “We are aware of the current server issues and are working on a resolution, we apologize for the inconvenience.”

    A little after 10:30 a.m., the following was posted on the SDCC registration page: “Please check back on the 8th of November for information on the new registration date.”

  3. Dave Hackett says:

    I think it may have appeeared sluggish because it was crashing at the time.

  4. I for one am very excited to be part of crashing the SDCC server for the first time. I feel like one of the in crowd now.

  5. Conscript says:

    I think it’s B.S. that preview night sold out a year in advance.

    Since I don’t care about 90% of what the rabid comic-con fanbase cares about, I see no reason to go to comic-con anymore. I’ll be sad to miss that 10% but thankful in the end as I recall the sad facts of what attending comic-con means.

  6. I think we’re seeing another shift in the process of getting to Comic-Con.

    It used to be that, as long as you were aware of the onsale dates and could both plan your trip and pay for your tickets far enough ahead of time, getting those tickets wasn’t a problem. Sure, the show might sell out months ahead of time, but it would take weeks or months to get to that point.

    Now, people are looking at preview night already being sold out, and looking back at their last experience with hotel reservations, and freaking out: We can’t just buy our tickets this week – we have to buy them NOW, as soon as they go on sale, or we won’t be able to get in!

    Get enough people reacting that way, and it becomes a self-fulfilling prophecy. Fear of a rush ends up creating a rush, just like fear of a run on a bank often triggers one. Add in the live progress bars as a feedback mechanism, and it snowballs even faster.

    Until it crashes the server, anyway…

  7. I hope they’ve got all the bugs figured out for this little show (grin) by 2019 for the HUGE 50th anniversary of the convention and my return visit!

  8. Hmmm… how soon before CCI:SD begins limiting people to purchasing just ONE ticket? Currently, if you can’t get a four-day pass, you can buy each day separately.

    Why do this? So the greatest number of individuals get to attend Comic-Con, and thus ensure the greatest number of eyeballs looking at the exhibits.

    Myself… I’m not going. I live in NYC, and just about every type of convention is here, or just a short bus/train trip away.

  9. joe c says:

    I don’t understand how they can be continually surprised by demand. Geez people, at least double the amount of servers you think you need since you’ve never been in danger of being over prepared.

    SDCC passed “more trouble than it’s worth” years ago. >:( Right now I feel like just sticking with SF or NYC instead.

  10. Lobsters IN the NIGHT says:

    GOD DAMN IT! How am i supposed to find out what the cast of Glee thinks about working together? This is awful! I really wanted to meet the guy with autism who plays that guy with autism on The Big Bang Theory.

  11. Glad/fortunate/happy that I got my ’11 passes back in July.

    Anybody want some grapes??

  12. Can I change my prediction for 4-day sellout to November 12?

  13. Night Moles says:

    I hope they fix this in time for me to meet the lead actress on Dexter.

  14. Luckypaul says:

    I am on my way to get in line for Hall H this weekend! If not, I might be shut out!!

  15. Ralph, you’ll have to get your 2019 Pass in 2017.

    And it’ll be $750 for a four-day pass.

    Oh god I hope I’m joking.

  16. Milky Maiden says:

    Listen, it’s so important that I get my ticket now, I have to know what Owen Wilson’s next project will be.

  17. Fritochips says:

    Will there be a Big Love panel? I need to ask my questions to the Big Love cast.

  18. GorillaPanda says:

    Oh man, I hope the Always Sunny in Philadelphia cast will be there. This is the most appropriate venue for them to talk to us fans about the new season of Always Sunny in Philadelphia.

  19. Humor… It is a difficult concept.

  20. Saavik says:

    Data, what the hell!? That’s my line! Can’t you come up with something original? Try “Fascinating…” next time. That should really piss off ole’ Half Breed. Ha!

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