TicketLeap takes pride in handling Comic-Con ticket sales

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201102020241 TicketLeap takes pride in handling Comic Con ticket sales
As you may recall, this Saturday is the FOURTH attempt at Pass-oween for the 2011 San Diego Comic-Con, with tickets going on sale with a new, multi-phase system which is being handled by TicketLeap, which explains in a press release:

A ticketing link will go live on the registration page at www.comic-con.org on Saturday, February 5, 2011, at 9 a.m. PST. Registration is only being processed online and tickets will not be available at the door. Ticket buyers should not create a TicketLeap account prior to purchasing tickets, for TicketLeap accounts are only for individuals hosting events.

“We are thrilled to partner with Comic-Con to ticket the largest comic book and pop culture convention in the world,” says Chris Stanchak, CEO of TicketLeap. “Our platform runs on Amazon Web Services to ensure that we can support such a high demand ticketed event.”


This is a little different than the system in the test, which required people to register to buy tickets and then buy them from a different company. The way we’re reading it, now you just buy your tickets from TicketLeap, and then Epic Registration handles fulfillment. A little complicated, but it does avoid massive handling fees tacked on by companies like Ticketmaster.

Perhaps more germane to the desires of people reading this blog, here’s TicketLeap’s tips to snag a ticket:

• Do NOT create a TicketLeap account at any time. These accounts are only for people hosting events. We don’t pre-store credit card information for ticket buyers, you will have to enter it manually on Saturday when you purchase tickets. By not creating an account before, during or after tickets go on sale this leaves our Support Team free to help those who need assistance.
• Have your information ready. Be sure your credit card billing information and each badge holder’s information is 100% accurate. If you enter your credit card information incorrectly, a pending charge will be placed on your card and your tickets will NOT be purchased. You will need the first name, last name and email address of each badge holder to complete your purchase.
• Don’t time out your session. Once you have successfully put tickets in your shopping cart, you have 15 minutes to complete the necessary buyer information. If you take longer than 15 minutes your tickets will be released.
• There are no phone sales. Comic-Con tickets can only be purchased online, so have your computer ready at 9 a.m. PST on Saturday.


STAND BY! IT IS REALLY HAPPENING.

Comments

  1. Another failed attempt by a unprepared vendor. Comic Con should bite the bullet and go with a professional company like Ticketmaster

  2. Totally agree Chip, these guys are clowns.

  3. NERD RAGE!

    NERD SMAAAAASH!

  4. Leapticket FUCKING SUCKS!!!!!!!!!! I’ve been trying to buy a ticket for comic con for over 5 hours and still nothing!!!!! FUCK these losers!

  5. So Ticketleap takes pride in failure? That’s something, I guess.

  6. TicketLeap failed to do it right the first time and screwed it up again yesterday. They should have not announced when the tickets will be available in the first place, that way the website will not be overwhelmed. Hard core comic con fans for sure will check their website occasionally just to get the tickets. Was not able to get the tickets yesterday after 5 hours in the computer. I guess we will be going to disneyland this year, and comiccon should let Ticketmaster handle this next year, not worried about the extra charges.

  7. Eimear says:

    TICKETLEAP SUCKS!!!! After years of successful events, we chose Ticketleap. They changed their process without notice in the middle of our registration, losing us hundreds of participants with their cookies and complexities. Awful. DO NOT USE THEM

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